MILLENNIUM HEIGHTS MEDICAL COMPLEX

Annex B- Job Profile

JOB TITLE: SECURITY SHIFT SUPERVISOR

DEPARTMENT: SECURITY

REPORTS TO (TITLE): HEALTH SERVICES MANAGER

Primary objective of the job:

· To oversee the entire safety measures undertaken at the hospital and to ensure a safe and secure environment for everyone in the hospital.

· To oversee the deployment of security guards as per the roster and to ensure a safe and secure environment.

· Oversee and manage assigned shift to ensure safety and security

Number of persons managed/ supervised and their positions:

· Direct reports as per the approved Organizational Structure.

· Responsible to manage the safekeeping of the People, building and property of the MHMC hospital.

Main Duties and Responsibilities:  

· Schedule and monitor the daily deployment of security guards.

·  Keep track of the Gate Pass register.

·  To ensure all guards are trained in the system of Firefighting.

· To ensure that adequate surveillance is carried out within the hospital.

·  Carry out routine checks of the various departments of the hospital during the Shift, and liaise with Heads of Departments where necessary to ensure that security and safety are maintained

· Prepare reports on abnormal occurrences, security breaches or violations for submission to the Chief Security Officer to ensure that the integrity of the security systems is maintained.

· Participate in relevant training periodically with regard to enhanced processes and procedures to ensure improved efficiency of the Security Department of the MHMC.

· Record all incidents, inspections and discrepancies in a logbook and submit it to the Manager-General Administration (Support Services) on a weekly basis.

· Maintain and monitor daily Attendance Records of Security guards on assigned shifts and submit monthly reports of staff attendance and regularity to the Security Officer.

· Assist in the coordination of disaster management training for all the staff of MHMC.

· Oversee the frisking activity being carried out in the hospital and ensure that it happens in a smooth and seamless manner without affecting patient care.

· Manage the lost and found items log and physical storage ensuring safe keeping and proper sign off of claimed items.

Academic qualifications and experience required for the job:

· Diploma/ School Leaving certificate.

. Previous experience in similar role including supervisory experience.

·   3 to 5 years of relevant experience.

Knowledge, Skills and Abilities

· Demonstrate knowledge and technical expertise relevant to the job

·  Judgment and decision-making pertaining to areas of responsibility

·  Demonstrate positive interaction and effective communication with work colleagues

· Ability to build strong relationships and work as part of inter-disciplinary teams.

·  Strong communication (oral and written) and interpersonal skills.

· Customer orientation

·  Training and leadership skillsets.

·  Ability to plan & organize one's work schedule effectively.